Building a smarter and more human healthcare experience.
AIVA MD was built to solve one of healthcare's biggest challenges: operational overload. We believe AI should not replace people but amplify their capacity to care.
About AIVA MD.
AIVA stands for AI Virtual Assistant. From front-desk calls to after-hours triage, clinical documentation and the paid claim, AIVA helps medical practices run the whole patient journey on one platform, so every team member spends less time managing systems and more time caring for people.
What we believe
- Technology should give time back to care teams
- Patients deserve an answer, every time they reach out
- A practice should own its data and its workflows
- Clinicians make the clinical decisions, always
Not dropped software. A team that runs it with you.
Kickoff
Map your workflows
Who gets which calls, faxes and requests, written down together.
Setup
We configure AIVA
Numbers, routing, voicemail priorities and your EHR connection.
Go-live
Live in-service
A hands-on session with your team, including a live test call.
After
Weekly check-ins
Our concierge team tunes AIVA as your practice changes.