AIVA helps with
Your whole practice on one platform. AIVA helps you run your entire patient journey, from the first call to getting paid.
The unified AI platform for healthcare communication and operations.Healthcare is more complex than ever.
Phones, faxes, portals, texts and the EHR all live in different places. Your team spends the day switching between them, and patients wait. AIVA brings it into one place, so every request has an owner.
Everything inAIVA
The patient journey
From the first call to the paid claim.
Every step runs on one platform. Tap a step to see what AIVA does.
One record, one team view, one platform, connected to your EHR.
Meet AIVA.
Connecting people, systems, data and workflows into one platform. AIVA helps medical practices run the whole patient journey, from the first call to the paid claim. Pick an area to see what AIVA handles there.
Powered by the AIVA Reasoning Engine™
- Contextual UnderstandingGoes beyond keywords to the meaning behind what a patient or staff member says.
- Intent RecognitionKnows what the caller needs, from a refill to an urgent symptom.
- Data ReasoningConnects calls, faxes, chat, the EHR and the schedule into one picture.
- Continuous LearningLearns from outcomes to route and respond better over time.
Communication
People connecting
Every call, voicemail, fax and text answered and routed.
See it in actionFive areas, one AIVA.
The same five areas your team sees in AIVA. Pick one to see a real day in the practice, step by step.
AIVA takes the busywork. You keep the care.
Clear lines, so your team and your patients always know what AIVA does and what stays with people.
A licensed clinician approves every note, prescription and claim.
- Always says it is a virtual assistant
- Sends emergencies to 911
- Never gives medical advice
- Never diagnoses symptoms
- Never signs a note
- Never sends a prescription or claim on its own
AIVA REFERRAL NETWORK
Every referral, from sent to seen.
Referring offices and specialists in one network. Referrals arrive complete, AIVA books the patient, and both sides see every step.
Explore the networkM. ChenSeen
J. RiveraBooked Nov 4
A. OkaforContacted
Start your way.
Set AIVA up yourself, or let our team do it for you.
Self-service
Do it yourself
Start a free 15-day trial and set up AIVA on your own schedule.
- Sign up in minutes, no credit card
- Guided setup walks you through each step
- Help center and AIVA Chat any time
- Email support from our team
Done for youConcierge
We set it up for you
Our team does the setup and training, and stays with you after you start.
- A kickoff call to learn how your practice works
- We set up your phones, AIVA agents, users and EHR
- We train your staff, live
- Go-live with us next to you
- Weekly check-ins and a dedicated contact
Works with the EHR you already use.
AIVA is the source of truth, and your certified EHR stays in sync. Patients, appointments and notes flow both ways, and everything else lives safely in AIVA.
AIVAYour EHR
Built for specialty practices.
GastroenterologyPrep, procedures, referralsOrthopaedicsPost-op calls, refills, imagingSurgery centersReferral intake and bookingPrimary careCalls, recalls and follow-upsCardiologyResults, devices, follow-upsDermatologyBooking, photos, recallsOphthalmologySurgery prep, post-op checksENT and allergyAllergy shots, procedures
See all 19 specialties
See what AIVA would do in your practice.
Book a 30-minute demo, or try AIVA free for 15 days. No credit card needed.